Program Overview

HEAP Program Application Information

Help may be obtained by calling our toll free number at 1-650-242-9474. You may leave your full name, mailing address, home phone number, and daytime phone number and an application will be mailed to you within 2-3 business days. Instructions on receiving Emergency service are on the recording. This method of service allows us to serve a large number of people with our limited staff.

Weatherization Program Application Information

Our weatherization program is a free program available for qualifying HEAP applicants. You MUST qualify for HEAP in order to be eligible for weatherization. If interested, you may call our toll free number at 1-650-242-9474. You will need to leave your full name, mailing address, home phone number, and daytime phone number and an application will be mailed to you within 2-3 business days. Please specify that you are interested in the weatherization service and the appropriate application will be mailed.

PG&E CARE Program Application Information

The PG&E CARE program is a reduced-rate program for income-eligible applicants. The program provides a 20% discount on each bill and is valid for a period of 2 years. If interested you may call our toll free number at 1-650-242-9474. You may leave your full name, mailing address, home phone number, and daytime phone number and an application will be mailed to you within 2-3 business days. Please specify that you are interested in the CARE program and the appropriate application will be mailed.

If you download a CARE application, please complete it and return it to us. If you receive your energy bill directly from PG&E, then please donwload the CARE application. If not, please download the sub-metered CARE application. If you are the resident of a sub-metered facility, you may also qualify for the program if you meet the income eligibility requirements. If you download a Sub-metered CARE application, please complete it and return it to us.